Terms and Conditions for Fenechost Dojo
Last Updated: 16.03.2025
These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your use of our website located at https://fenechost.store (“Service”, “Website”) and your purchase of retro video games and related products (“Products”) imported from Japan for resale in Germany.
By accessing or using this Website and purchasing Products, you agree to comply with and be bound by these Terms. Please read them carefully before making any purchases. If you do not agree with these Terms, you should not use our Website or purchase any Products.
1. General Information
Fenechost Dojo (“we”, “our”, “us”) is an eCommerce platform that offers retro video games and related products imported from Japan. Our office is located in [Your Company Address], Germany.
2. Products and Availability
- All Products offered on this Website are retro video games and related merchandise, imported from Japan. We make every effort to ensure the accuracy of product descriptions and availability.
- However, due to the nature of our products being imported, stock levels may fluctuate and certain items may be discontinued or unavailable at the time of your purchase. We will notify you if an item is out of stock or unavailable and will offer alternatives or refunds.
- We reserve the right to modify or discontinue any product or service without prior notice.
3. Ordering and Payment
- By placing an order on our Website, you agree to provide accurate and complete information, including your shipping address and payment details.
- We accept payments via [list payment methods, e.g., credit cards, PayPal, etc.].
- All prices listed on the Website are in Euros (€) and include applicable taxes unless otherwise stated.
- Your order will be processed once payment is successfully completed.
4. Shipping and Delivery
- We ship products within Germany and internationally. Shipping costs will be calculated at checkout based on your location and the weight/size of the products.
- All orders are processed within 2 business days. Delivery times vary depending on your location. Domestic orders within Germany typically arrive within 4 to 6 days, while international orders may take longer.
- We are not responsible for customs duties, taxes, or any other import fees that may apply to international shipments.
5. Returns and Refunds
- Due to the nature of our imported products, we do not accept returns for items unless they are damaged or defective upon arrival. If your product is damaged, defective, or incorrect, please contact us within 2 days of receiving the item. We will arrange for a replacement or a refund.
- Products must be returned in their original packaging and unused condition.
- For defective or damaged products, the customer is responsible for returning the item to us, and we will cover the cost of return shipping.
6. Intellectual Property
- All content on the Website, including but not limited to text, images, graphics, logos, product descriptions, and software, is the property of Fenechost Dojo or its licensors and is protected by copyright and other intellectual property laws.
- You are granted a limited, non-transferable license to access and use the Website for personal, non-commercial purposes only.
7. User Conduct
- You agree to use the Website in compliance with applicable laws and regulations and not to engage in any activity that may harm or disrupt the Website or the services provided.
- You may not use the Website for fraudulent purposes, including but not limited to providing false information, attempting to defraud other users, or infringing on the rights of others.
8. Limitation of Liability
- To the fullest extent permitted by law, Fenechost Dojo is not liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use the Website or the products purchased from us, even if we have been advised of the possibility of such damages.
- Our liability is limited to the amount paid by the customer for the product in question.
9. Privacy Policy
- Your use of our Website and purchase of Products is also governed by our Privacy Policy, which can be found here. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
10. Changes to Terms
- We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the “Last Updated” date will be updated accordingly. It is your responsibility to review these Terms periodically for any updates.
- By continuing to use the Website after changes are made, you accept the updated Terms and Conditions.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Fenechost Dojo
Email: support@fenechost.store